Give your customers a chance to feedback to you about how well you do and how you can get better. Customer Feedback and taking action on feedback is a key pillar of customer centricity.
Once you register, you will be able to create a feedback survey form. You can enter the question that matters to your customers and your business. Responses can be in the form of Stars, Smileys, Yes/No/Maybe, or free text.
Customers will take your customer feedback survey by scanning the QR code displayed on a Banner. The banner can be downloaded from the Feedback dashboard. You need to print this feedback banner and display at your store so customers can scan and take the survey.
View the results of your customer feedback survey at any time on the feedback dashboard.